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Contact Us

Contact Us

Lost/Stolen Debit Cards
If you have lost a debit card or had one stolen, please immediately call 1.888.297.3416


Credit Card Support

Cardholder Customer Service Phone Number: 800.367.7576

Payment Mailing Address:
Payment Mailing Services
P.O. Box 569100
Dallas, TX 75356-9100

Online Support: 214.353.3000

Treasury Management Support: 214.353.3085

Mockingbird Branch Image
Mockingbird Branch

4515 W. Mockingbird Ln.
Dallas, TX 75209
Phone: (214) 353-3000
Fax: (214) 357-3204
Drive-Thru Hours: Mon - Fri 8:30 a.m.- 6:00 p.m.
Branch Hours: Mon - Fri 8:30 a.m. - 5:00 p.m.

Knox Street Branch Images
Knox Branch

3300 Knox St.; Ste. 100
Dallas, TX 75205
Phone: (214) 443-1852
Fax: (214) 443-1571
Branch Hours: Mon - Fri 8:30 a.m. - 6:00 p.m.

Forest Lane Branch Images
Forest Lane Branch

5940 Forest Lane,
Preston Forest Village
Dallas, TX 75205
Phone: (214) 353-3075
Fax: (214) 750-2974
Drive-Thru Hours: Mon - Fri 8:30 a.m. - 6:00 p.m.
Branch Hours: Mon - Fri 8:30 a.m. - 5:00 p.m.

Mortgage Office Logo
NMLS: 422833
Mortgage Office

6836 N. Dallas Pkwy.; Ste. 102
Plano, TX 75024
Phone: (972) 312-9290
Fax: (972) 312-9260
Office Hours: 8:30 a.m. - 5:30 p.m.

What's our Routing Number?
Pegasus Bank Master Routing Number (Wires, ACH and Checks):

What's our SWIFT Code?
Do you need to receive funds from another country?  You will need to use our SWIFT code instead of our routing number.

Mailing Address
P.O. Box 7908
Dallas, TX 75209-7908

Local: (214) 353-3000
Toll-Free: (844) 732-5527


All account-related inquiries must be submitted through our secure email within Online Banking or through our Secure Messaging Center. Once you have signed in to Online Banking, click on the Secure Forms tab and choose Secure E-mail Form. The email below should only be used for general e-mail inquiries.

NOTE: Any information you send is not secure and could be observed by a third party while in transit. Do not submit passwords, credit card numbers, deposit or loan account numbers, Social Security or tax I.D.numbers, or other information that you would normally keep private. It is our policy not to transmit confidential information over unsecured Internet connections. Please include your mailing address in your comments if you are requesting confidential information.

Remote Deposit Capture - After Hours Support