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Resources:

Pegasus Bank has compiled a list of resources that can be used in protecting against and reporting fraud.

Consumer Complaints

Pegasus Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking.  Any consumer wishing to file a complaint against Pegasus Bank should contact the Texas Department of Banking.

Pegasus Bank also engages in the money transmission and/or currency exchange business as an authorized delegate of Western Union Business Solutions (USA) LLC and of Meta Payment Systems, under Chapter 151 of the Texas Finance Code.  After first contacting Western Union Business Solutions (USA) LLC or Meta Payment Systems, a customer that still has an unresolved complaint regarding the company's money transmission or currency exchange activity should direct the complaint to the Texas Department of Banking. 

Consumers/customers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:

In Person or U.S. Mail:

2601 North Lamar Blvd., Ste. 300
Austin, Texas  78705-4294
 

Telephone:  877-276-5554

Fax:  512-475-1313

Email:  consumer.complaints@dob.texas.gov

Website:  www.dob.texas.gov

Credit-Reporting Bureaus

It is a good idea to check your credit report on an annual basis. To request a credit report contact one of the following companies:

Experian: 1-888-397-3742 - www.experian.com
Equifax: 1-800-685-1111 - www.equifax.com
Trans Union: 1-800-888-4213 - www.transunion.com

To report credit report fraud contact:

Experian: 1-888-397-3742
Equifax: 1-888-766-0008
Trans Union: 1-800-680-7289

Deposit Account Verification

ChexSystems, Inc. provides deposit account verification services to its financial institution members to aid them in identifying account applicants who may have a history of account mishandling. ChexSystems, Inc. is a consumer-reporting agency. You may contact ChexSystems at:

Chex Systems, Inc.
Attn: Consumer Relations
7805 Hudson Road
Suite 100
Woodbury, MN 55125.
By phone at 800-428-9623 or fax at 602-659-2197

Websites

The Consumer Debit Resource site is dedicated to helping you develop good debit practices, basic knowledge and skills to manage and maintain checking accounts, so that you can build a solid foundation that will allow you to fully participate, enjoy, and access mainstream financial services.

www.consumerdebit.com/consumerinfo/us/en/index.htm

Social Security Administration

For questions regarding your Social Security Number, or if you feel someone has obtained your number please call the Social Security Administration at 800-772-1213 or visit their web site at:  http://www.ssa.gov .

Federal Trade Commission

Phone:
FTC Identity Theft Hotline 1-877-IDTHEFT (438-4338)

Online:
http://www.ftc.gov

Mail:
Consumer Response Center
600 Pennsylvania Avenue
Washington DC 20580-0001

Ask for a copy of Take Charge: Fighting Back Against Id, a free comprehensive consumer guide to help you guard against and recover from identity theft.

Check Verification Companies

Equifax: 1-800-337-5689
TeleCheck: 1-800-710-9898
Scan: 1-800-262-7771

National Do Not Call Registry

www.donotcall.gov/
The National Do Not Call Registry gives you a choice about whether to receive telemarketing calls at home. Most telemarketers should not call your number once it has been on the registry for 31 days. If they do, you can file a complaint at this Website. You can register your home or mobile phone for free. Your registration will not expire.

 

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