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Banking is personal to us.

Contact Us

Mockingbird Branch

4515 W. Mockingbird Ln.

Dallas, TX  75209

Phone:  (214) 353-3000

Fax:  (214) 357-3204

Drive-Thru Hours:  Mon - Fri 8:30 a.m.- 6:00 p.m.

Branch Hours:  Mon - Fri 8:30 a.m. - 5:00 p.m.

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Knox Branch

3300 Knox St.

Dallas, TX  75205

Phone:  (214) 443-1852

Fax:  (214) 443-1571

Branch Hours: Mon - Fri 8:30 a.m. - 6:00 p.m.

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Mailing Address

P.O. Box 7908
Dallas, TX 75209-7908

Telephone

Local:  (214) 353-3000

Toll-Free:  (844) 732-5527


E-mail

All account related inquiries must be submitted through our secure email within Online Banking or through our Secure Messaging Center.  Once you have signed in to Online Banking, click on the Secure Forms tab and choose Secure E-mail Form.  The email below should only be used for generic e-mail inquiries.

online@pegasusbankdallas.com

NOTE: Any information you send is not secure and could be observed by a third party while in transit. Do not submit passwords, credit card numbers, deposit or loan account numbers, Social Security or tax I.D.numbers, or other information that you would normally keep private. It is our policy not to transmit confidential information over unsecured Internet connections. Please include your mailing address in your comments if the information that you are requesting is confidential.


Mortgage Services

NMLS: 422833

Mortgage Office

6836 N. Dallas Pkwy.

Plano, TX 75024

Phone:  (972) 312-9290

Office Hours:  8:30 a.m. - 5:30 p.m.

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mortgage@pegasusbankdallas.com

NOTE: Any information you send is not secure and could be observed by a third party while in transit. Do not submit passwords, credit card numbers, deposit or loan account numbers, Social Security or tax I.D.numbers, or other information that you would normally keep private. It is our policy not to transmit confidential information over unsecured Internet connections. Please include your mailing address in your comments if the information that you are requesting is confidential.


Additional Information

Credit Card Services (Cards issued through TIB)

 

 

 

 

Cardholder Customer Service Phone Number: 800.367.7576

Payment Mailing Address:

Payment Services
P.O. Box 569100
Dallas, TX 75356-9100

 

Lost/Stolen Debit Cards

 

 

 

 

If your ATM or Debit card is lost or stolen, please call the bank immediately.

Monday - Friday, 8:30 am - 6:00 pm:

214.353.3000

After banking hours:

1.866.546.8273

International Phone Number:

206.352.4950

Remote Deposit Capture - After Hours Support

1.877.433.3812

 

 

A Distinctive Banking Experience

Smart people want smart banking. Best of breed technology, complimentary use of every ATM in the country, and a level of customer service that other banks only dream of.